How To Rent

OnRotate is designed to work for everyone and using our Platform couldn’t be easier. Rent your new look in seconds at the click of a button and at a fraction of the retail price. Further enjoy 10% off your first rental with code: IAMAROTATOR.

1. HAVE A LITTLE BROWSE

Sign in and rent your new look from wardrobes across the country in under 2 minutes by browsing our collection of contemporary and luxury fashion.

PRO-RENTER TIP: You can filter by size, curated edits, your favourite brand, designer or Lender, availability and even wardrobe location. 

2. CHOOSE A DATE

Our calendar function lets you choose your rental period and the day your new look will arrive. Payment is quick and easy through our secure payment portal.

PRO-RENTER TIP: Pick a delivery date a day or two before your event. For a weekend event, select the Friday as the start of your rental as we don’t deliver on weekends or public holidays..

3. RECEIVE & RETURN YOUR ITEM

Either in-person via prior arrangement with the Lender at a convenient public location or by door-to-door courier service nationally across South Africa.

PRO-RENTER TIP: Have your rental ready to return in the original packaging for collection between 9am and 12pm on the last day of your rental period. No collections will be made on weekends or public holidays.

4. RATE & REVIEW

Leave feedback for your fellow Rotators and contribute to our trusted Community.

PRO-RENTER TIP: if you’re wearing it, we’d love to see it! Just tag @onrotateofficial to share your wardrobe style.

SIZE & FIT GUARANTEE

Stress-free booking with our Fit Policy! If your item doesn’t fit, let us know within 4 hours of accepting the delivery and you’ll receive a full refund of your rental fee less any delivery costs. We’ll also work really hard to get a replacement outfit to you ahead of your event.

DAMAGE PROTECTION

We know that you will treat your rental with the utmost care but also understand that accidents happen so encourage you to take advantage of our damage protection insurance when checking out to give you complete peace of mind when renting.

CLEANING

Cleaning is our treat. That way you can enjoy your rental without any hassle and the Lender gets to make sure that the item is in great condition for the next Rotator.